The Professional Darts Players Association (PDPA) plays a vital role in supporting professional darts players, but like many organisations, they faced HR challenges that required expert guidance.
Lacking in-depth knowledge of employment law and HR processes, the PDPA sought professional support to navigate key decisions, including pay structures, recruitment and team dynamics.
Why choose Dawson HR?
When Chairman Peter Manley, who has led the PDPA for over 20 years, first recognised the need for HR advice, he began searching for HR consultants in Carlisle.
"When I first thought that we needed this type of advice, I Googled HR companies in Carlisle. That's where Dawson HR stood out."
After an initial discussion, Helen's expertise and professional yet approachable style reassured Peter that Dawson HR was the right fit for the PDPA.
Expert HR support to restore stability
Helen worked closely with the PDPA to address key HR challenges, ensuring they had clear processes and compliance in place.
Key areas of support included:
- Recruitment of a new secretary, providing guidance throughout the hiring process.
- Implementation of a new pay structure, which was unanimously supported by the directors.
- Resolving workplace tensions, leading to the removal of a director who was disrupting team dynamics.
"Helen helped us immensely to return to a normal running office. We used Helen to help us recruit a new secretary, which we have been very pleased with."
A supportive and professional experience
Peter describes Helen as "very professional", "easily approachable" and "an excellent listener with nothing being too much trouble."
"Helen listened to our problems before making any decision of her own. She makes you feel at ease to discuss your problems."
Ongoing HR support for a stronger future
Dawson HR has worked with the PDPA for several years, ensuring the organisation remains HR-compliant and well-structured as it continues to support professional darts players.
"It was really valuable that Helen always found time for us and listened to our problems and needs."
"I would definitely recommend Helen - proven to give honest advice that resolves any problems or situations that we need advice on."