It can feel like a scary topic, but in reality performance management is one of the simplest ways to support your people and protect your business, especially when it starts early.

In this episode of HR Untangled, Nina, Helen and Zoe talk through performance management from probation right through to ongoing employment. They unpack the key difference between capability (someone can't do the job, or is struggling for a genuine reason) and conduct (someone can do it but won't, or their behaviour is the issue), and why that distinction matters when you're deciding what to do next.

The conversation is full of practical reminders that make performance management feel more human and less formal: simple things like clear expectations, regular check ins, and honest and specific feedback. They also talk about how a two-way conversation and a clear timeline often improves performance before anything becomes formal.

Performance management isn't about catching people out, it's about giving people the best chance to succeed, and having the right conversations early so issues don't escalate!

Listen to the full podcast here! https://www.youtube.com/watch?v=FN8Z6AWScd4